Malware Removal Guide Using Malwarebytes.
Malware is an umbrella term used to refer to different forms of hostile or intrusive software, including computer viruses, worms, trojan horses, ransomware, spyware, adware, scareware, and other malicious programs. It can take the form of executable code, scripts, active content, and other software.
Purpose & Scope of this Guide:
This guide assists you in removing malware from an infected system. If your computer is completely unable to boot due to malware, this guide will not help you. Following these steps exactly will solve your problem in over 90% of scenarios. The tools recommended in this guide give high success and low failure rates. However, there will be times that this guide fails in removing malware. If that is the case, please make a post for further help, stating that this guide was unsuccessful.
The following instructions are recommendations only. You take full responsibility for any steps you choose to perform on your computer. Always save your works and back up all important data on your system before proceeding. Note that once a computer has been compromised with malware, it should not be considered clean until a complete reformat has taken place.
Malware Removal Steps:
Before proceeding, go into your browser’s extensions and remove all suspicious items. Also, go into your browser’s settings and remove any default search providers and unusual homepages. If you are unsure how to do this, proceed to Step 1. Download and run the following tools in this order. All tools must be run under an Administrator account.
Download and Run rkill.
Sometimes it takes a few minutes to finish. Do not reboot when done. Rkill terminates running malicious processes. It removes policies in the registry that prevent normal OS operation and repairs file extension hijack.
Turn on the “Scan for Rootkits” option, from Settings >> Protection Tab. Then, run Scan. This software successfully removes the majority of infections. It has an industry-leading built-in rootkit/bootkit scanning engine. And has built-in repair tools to fix the damage done by malware.
- Download and Run Malwarebytes ADWCleaner. This removes most adware, PuPs, Toolbars, and Browser hijack. It fixes proxy settings changed by malware and removes certain non-default browser settings.
- For Mac Users, Try Malwarebytes Anti-Malware for Mac (formerly Adware Medic). This will help you in malware removal.
Download and Run Sophos HitmanPro. This is a phenomenal “second-opinion” malware scanner.
NOTE: If malware has prohibited you from browsing the web or downloading files, try running the NetAdapter Repair Tool with [all options checked]. This software attempts to restore your internet connection and default browser settings. You may download these tools on another computer or mobile device and move them to a flash drive that you can plug into the infected machine.